Shipping
Last updated: January 2026
At Rays of Earth, we aim to deliver your order as smoothly and thoughtfully as possible. Below you’ll find everything you need to know about our shipping process.
Order Processing
All orders are processed within 1–3 business days (excluding weekends and public holidays).
Once your order has been dispatched, you’ll receive a confirmation email with tracking details so you can follow its journey.
United Kingdom
Free UK Shipping
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Royal Mail Tracked
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Estimated delivery: 2–5 business days after dispatch
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VAT included in product prices
European Union
Standard EU Shipping – £4.99
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Royal Mail International Tracked
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Estimated delivery: 5–10 business days after dispatch
Orders are shipped from the UK. Import VAT or customs charges are not collected at checkout and may be applied by your local customs authority upon delivery.
We are currently completing our EU VAT registration to ensure a smoother delivery experience. This page will be updated once confirmed.
International
Standard International Shipping – £9.99
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Royal Mail International Tracked
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Estimated delivery: 6–12 business days after dispatch
International orders may be subject to customs duties, taxes, or handling fees. These charges vary by country and are the responsibility of the customer.
Customs & Duties
All international orders are shipped Delivered Duties Unpaid (DDU).
Any import taxes or duties are determined by local customs authorities and are payable upon delivery.
Delivery Notes
Delivery times are estimates and not guaranteed.
Rays of Earth is not responsible for delays caused by couriers, customs processing, or circumstances beyond our control.
Please ensure all shipping details are entered correctly at checkout. Orders returned due to incorrect or incomplete addresses may incur additional shipping charges.
Contact
For any shipping-related questions, contact us at
hello@raysofearth.com
Need help?
Frequently Asked Questions
Order
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
You can contact us through our contact page! We will be happy to assist you.