Shipping

Last updated: January 2026

At Rays of Earth, we aim to deliver your order as smoothly and thoughtfully as possible. Below you’ll find everything you need to know about our shipping process.

Order Processing

All orders are processed within 1–3 business days (excluding weekends and public holidays).

Once your order has been dispatched, you’ll receive a confirmation email with tracking details so you can follow its journey.

United Kingdom

Free UK Shipping

• Royal Mail Tracked

• Estimated delivery: 2–5 business days after dispatch

• VAT included in product prices

European Union

Standard EU Shipping – £4.99

• Royal Mail International Tracked

• Estimated delivery: 5–10 business days after dispatch

Orders are shipped from the UK. Import VAT or customs charges are not collected at checkout and may be applied by your local customs authority upon delivery.

We are currently completing our EU VAT registration to ensure a smoother delivery experience. This page will be updated once confirmed.

International

Standard International Shipping – £9.99

• Royal Mail International Tracked

• Estimated delivery: 6–12 business days after dispatch

International orders may be subject to customs duties, taxes, or handling fees. These charges vary by country and are the responsibility of the customer.

Customs & Duties

All international orders are shipped Delivered Duties Unpaid (DDU).
Any import taxes or duties are determined by local customs authorities and are payable upon delivery.

Delivery Notes

Delivery times are estimates and not guaranteed.
Rays of Earth is not responsible for delays caused by couriers, customs processing, or circumstances beyond our control.

Please ensure all shipping details are entered correctly at checkout. Orders returned due to incorrect or incomplete addresses may incur additional shipping charges.

Contact

For any shipping-related questions, contact us at
hello@raysofearth.com